How long are production times?
Depending on the quantities, the products, and the production schedule at the time, the production times can fluctuate throughout the year. However our production time is generally 40-50 days for production completion.
How long are sampling times?
Generally up to 2 weeks after final artwork plate confirmation and receipt of 100% of the customization fees, depending on the customization needed. Any new plastic injection tooling will take at least 30 days.
What are your payment terms?
Our payment terms are 100% of customization fees (if applicable) and 30% total order deposit to confirm the order and start production.
The balance 70% is due upon receipt of copy of shipping documents.
We also accept an at-sight irrevocable LC for orders over $10,000.00.
There is a minimum total order amount of $6000.00 per shipment.
Any less we will need 100% of the total order amount to confirm the order and start production.
For orders less than $6000.00 we will also assess a $300.00 handling fee.
What factory audits do you have?
We currently have ISO, Disney, BSCI, FSC® and NBCUniversal.
Can your products pass testing?
We take pride in our product safety.
Our products are EN71, ASTM, and CPSIA compliant.
What port do you ship out of?
Our products are FOB Ningbo or Shanghai.
Where is your factory located?
The factory is located in Ningbo.
Can I visit your show room?
Yes, encourage our clients, existing and potential to visit our Ningbo show room.
Please reach out and make an appointment with us and we will warmly welcome you.